Accident: RTA with a lorry.
Injury date: June 2019
Our Case Manager says:
“It was a pleasure working with the patient throughout this complex case. We had a very good rapport.
She was previously extremely independent prior to her accident and therefore losing her independence was very difficult. I focused on the positives rather than the negatives therefore she had good faith in my recommendations.”
Our patient says:
“I believe I was assigned the best CM in the world. Her empathy, professionalism, recommendations, understanding, communication, caring nature and remarkable insight into my trauma has had a positive impact on how I deal with every day challenges.
“From day one the CM managed to create a rapport that put me at ease, and I felt she could help me feel stronger to cope with my life.”
I also wish to mentioned the rest of the team I had dealings within in account and colleagues working with my CM; it was all appreciated. Thank you to everyone at Medicess!”
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