The Clinical Team Behind the Medicess Model

Meet the multidisciplinary rehabilitation team delivering doctor-led rehabilitation case management across serious injury claims.

Medicess brings together doctors, rehabilitation case managers and specialist clinicians within one coordinated multidisciplinary team. Together they provide structured rehabilitation case management supported by clinical leadership, independent oversight and evidence-based decision-making..

Each team member plays a defined role within a structured clinical and operational framework, ensuring cases are managed consistently, independently and with clear oversight.

Why Our Team Is Different

Unlike traditional rehabilitation providers led by an individual case manager, Medicess brings together doctors, rehabilitation case managers and specialist clinicians within one coordinated multidisciplinary team. This ensures rehabilitation decisions benefit from a broader range of clinical expertise throughout recovery.

The Team Behind Every Case

Every case benefits from a multidisciplinary rehabilitation team working together to coordinate rehabilitation, clinical input and operational delivery.

Rehabilitation Case Manager

Your main point of contact. Coordinates rehabilitation, communicates with parties and ensures progress remains on track.

The multidisciplinary team

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Dr Shamim Jenner

Clinical Case Director,
MDT Doctor & GP

Injury Expertise: General Practitioner, musculoskeletal physician, medical osteopath, pain management and orthopaedics.

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Claire Dowson

Team Supervisor, Rehabilitation Case Manager & Registered Nurse

Injury Expertise: Chronic pain, psychological trauma, brain injuries, spinal injuries, neurological conditions, orthopaedic injuries, amputation, musculoskeletal injuries, burns & crush injuries, vocational rehabilitation.

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Claire Lowe

Team Supervisor, Rehabilitation Case Manager & Registered General Nurse

Injury Expertise: Acquired brain injury, psychological trauma, orthopaedic injuries, musculoskeletal injuries, polytrauma, burns & crush injuries, pain management, vocational rehabilitation.

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Alex Butterworth

Rehabilitation Case Manager & Physiotherapist

Injury Expertise: Orthopaedic injuries, polytrauma, musculoskeletal injuries, amputation and prosthetics rehabilitation, spinal injuries, hand injuries, neurological conditions, psychological injuries, pain management, vocational rehabilitation. 

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Claire Higgins

Rehabilitation Case Manager & Physiotherapist

Injury Expertise: Orthopaedic injuries, complex orthopaedic injuries, musculoskeletal injuries,  polytrauma, neurological conditions, spinal conditions, acute and chronic pain management, psychological injuries, functional rehabilitation, vocational rehabilitation.

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Denice Hursit

Rehabilitation Case Manager & Physiotherapist

Injury Expertise:  Orthopaedic injuries, musculoskeletal injuries, polytrauma, amputation and prosthetics rehabilitation, neurological conditions, psychological injuries, pain management, functional rehabilitation, vocational rehabilitation.

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Nicole Slater

Rehabilitation Case Manager & Registered Nurse

Injury Expertise: Acquired brain injury, neurological conditions, orthopaedic injuries, polytrauma, musculoskeletal injuries, amputation and prosthetics rehabilitation, spinal cord and spinal injury, psychological injuries, pain management, vocational rehabilitation. 

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Dr Joanne Ablett

MDT Chartered Psychologist

Injury Expertise: Psychological injury, chronic pain, PTSD, adjustment disorders, physical health, complex trauma, neurological conditions, depression, anxiety, pain management, psychometric testing, vocational rehabilitation.

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Vicki Nadarajah

MDT Chartered Physiotherapist

Injury Expertise: Orthopaedic injuries, brain injuries, musculoskeletal injuries, amputation and prosthetics rehabilitation, polytrauma, spinal injuries, hand injuries, burns and crush injuries, psychological injuries, pain management. 

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Louise Davis

Senior Rehabilitation Coordinator

Profile: Louise has worked at Medicess since 2006. She works closely with the Rehab Case Managers to support with all aspects of running a case. Louise has extensive experience working with NHS and private sectors to arrange and coordinate patient care. 

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Donna Harris

Senior Rehabilitation Coordinator

Profile: Donna has worked at Medicess since 2011. She works closely with the Rehab Case Managers to support with all aspects of case administration. She has extensive experience working with NHS and private sectors to arrange and coordinate patient care.

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Beatrice Overton

Marketing Assistant & Rehab Coordinator

Profile: Beatrice has worked at Medicess since 2021. She works closely with the Medicess multidisciplinary team to provide excellent administrative support. This includes organising patient care by sourcing and liaising with treatment providers.

The management team

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Matthew Beard

Managing Director

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Dr Shamim Jenner

Clinical Case Director & GP

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Claire Dowson

Team Supervisor

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Claire Lowe

Team Supervisor

Wendy Giles

HR, Business & Operations Manager

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Anna Paterson

Accounts Manager

Ready to Discuss a Case?

Every referral begins with a FREE doctor-led Day One Review.

Whether you’re identifying rehabilitation needs, coordinating recovery or seeking independent clinical advice, Medicess will identify the most appropriate clinical pathway and guide you through the next steps.

The right rehabilitation starts with the right clinical direction.